Call tracking

Call tracking shows which pages, searches and ads lead to phone calls, usually by showing a different number per source.

Why it matters

For local and urgent services, most leads arrive by phone. Without call tracking, the best-performing pages look like they do nothing.

In practice

  • Track calls from the website and the business profile.
  • Record time of day and day of week.
  • Compare calls with booked jobs, not only rings.

Growth marketingAll 42 terms

Related terms

Viral marketing

Viral marketing is growth that spreads from customer to customer: referrals, word of mouth, free tools and content people share.

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Assisted conversions

Assisted conversions credit the pages people read before they got in touch, not only the last one they saw.

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Conversion tracking

Conversion tracking records the actions that matter, such as calls, form sends and bookings, and which pages and channels led to them.

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Want this done for you?

Call tracking is part of a normal project here. Tell me where you are and I'll suggest the first three fixes.

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