One project, five decision makers, a year-long cycle. Your site has to answer each of them.

I design and build pharma services websites that answer the first question fast, prove you're the safe choice, and give AI tools the facts to recommend you. Strategy, copy, design and structured data from one person.

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A pharma services website should state exactly which services, phases and modalities you support, show capacity, quality systems and regulatory track record, and give each decision maker in the buying group the page they need.

The two journeys

Most sites in this field serve one and lose the other. The fix is structure, not more pages.

The scientist

Needs to know you can do the work. Methods, equipment and data.

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The procurement lead

Needs to know you're safe to buy from. Quality, audits, capacity and contracts.

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The buying group

One project, five readers. Each needs their own page.

your projectScientistQualityProcurementFinanceLeadership

How I'd set up the site

  1. Services by phase

    Services by phase and modality.

  2. Capabilities

    Capabilities and equipment pages.

  3. Quality and audits

    Quality, audits and certifications.

  4. Case studies

    Case studies with timelines.

  5. Schema

    ProfessionalService schema with expertise and areas served.

What I'd track

Enquiries by service and phase

Reported monthly, next to what changed on the site.

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Capability downloads

Reported monthly, next to what changed on the site.

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Return visits from the same company

Reported monthly, next to what changed on the site.

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Meeting requests

Reported monthly, next to what changed on the site.

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Questions people ask

How do we reach several decision makers?

Give each role a page: science, quality, procurement and leadership.

Can AI tools find us for niche services?

If your capabilities are written plainly and marked up consistently, they're far more likely to.

What does it cost?

Every project has a fixed price, quoted after a 20-minute call once I know the scope. No hourly billing and no surprises.

Can AI tools recommend us?

They draw on your site, reviews and business profiles. I make sure all three tell the same, verifiable story.

Related reading

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Website design

How I plan, design and build sites.

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Five changes AI search rewards.

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Sixteen fields I know well.

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A site that earns the visit

Tell me about your pharma services business. I'll show you the three changes I'd make first.

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