Retrieval-augmented generation (RAG)
RAG is a way of making an AI assistant answer from your own approved documents. It looks up the relevant passages first, then writes the answer from them.
Why it matters
It cuts made-up answers and lets every reply point to its source. It's how a support bot or sales assistant stays accurate about your business.
In practice
- Start with the documents you'd trust a new hire to read.
- Keep them current and remove the outdated ones.
- Show the source with every answer.